Help Center
Answers, guides and support.
Search common questions or browse by category. If you cannot find what you need, our team is one message away.
Categories
Browse by topic.
Getting started
Create an account, set up a profile, publish your first campaign.
Campaigns
Briefs, submissions, shortlisting and approvals.
Trust and safety
Community standards, reporting and account security.
Payments
Fees, milestones, invoices and release of funds.
Account
Settings, notifications, team access and deletion.
Discovery
Search, filters, saved lists and creator reputation.
FAQs
Frequently asked.
Guides
Longer reads.
- Writing a brief that attracts original ideas
- Building a creator profile brands trust
- Running a shortlist with your team
- Agreeing milestones and deliverables
- Understanding creator reputation
- Keeping your account secure
Still stuck?
Our support team answers within two business days. Include the campaign name and what you expected to happen.